Troubleshoot: Can chat but cannot browse problem

You can chat but you cannot browse? Want to blame your ISP for this? But wait, before calling your ISP and blaming them, try to investigate first. The problem is probably from your side, from the client's side.

Here's a list of possible solution for that kind of problem.

1. Check your firewall settings. Unblock ports needed for browsing, your firewall might be blocking them.


2. Ping google's ip: 209.85.175..106. If you can ping google's ip, then it's a DNS issue. If DHCP is configured, run these commands:
   

   ipconfig /release -->release the IP address for the specified adapter.
   ipconfig /renew -->renew the IP for the specified adapter.

3. A spyware is running on your computer that prohibits you from browsing. Kill it!